You can currently use the following payment options in our shop: Amex, Apple Pay, Google Pay, Klarna, Visa, Maestro, Paypal, Sofort, Union Pay, Mastercard

Vouchers that you have purchased from us can be redeemed at any time during the payment process.

You can easily view our delivery costs on this page.

Delivery costs

We offer worldwide shipping.

We send our goods exclusively with DHL and DHL Express. If you would like a different shipping service, please write to us.

Our shipping days are: Monday, Wednesday and Friday, so you can expect your goods to be shipped quickly.

Of course. You will receive a shipping number from us by email. You can also view your shipment status at any time in your customer account and on the "Where is my package " link in the footer menu. All you need is your email address and the order number.

We calculate our margins so tight that unfortunately we cannot offer you free shipping at the moment. However, we do not add the shipping costs to the sales prices, which we find fairer. You benefit from low prices and still fair shipping costs.

We offer express shipping for some regions. If your region is not included and you would like express shipping, please contact us.

This is part of our concept. We have consciously decided to do without as much packaging material as possible, so we have asked our partners to do without the usual packaging material. This not only protects the environment, but also has a positive effect on shipping volumes. We are happy to pass these savings on to our customers. Of course, we ensure that the quality of the goods does not change.

No. Purchasing within the EU is duty-free.

Yes. Taxes may apply to your purchase under certain circumstances and depending on the value of the goods. Unfortunately we have no influence on this. Your purchase from us is of course VAT-free.

Customers ordering from the EU have a legal right of return of 14 days from receipt of the order.

We also grant customers who order from outside the EU a voluntary right of return of 14 days. Requirement here:

If you do not want to use our return label, you must send the goods back to us with sufficient insurance.

Send the goods back to us in the condition in which you received them.

Removing the labels may result in diminished value.

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Returns must be made within 14 days after you receive the goods.

Simply use our returns portal .